What information does SpyTell Security Limited Partnership collect on its website?
SpyTell Security Limited Partnership collects information you provide that personally identifies you when you use the site. Such information may include, but is not limited to, your name and email alias, your phone number or additional contact information you provide, and other information which can be connected to you via use of cookies (described below). Additionally, in the event that you request support or purchase products or services from the site, you may need to disclose personal or financial information such as a credit card to pay for such products or services. SpyTell Security Limited Partnership may collect aggregate information that does not indicate the identity of any particular user, but describes the habits, usage patterns and/or demographics of users as a group.
What are cookies and how are they used?
A cookie is a very small text file placed on your hard drive by a computer server. It serves as your identification card and is uniquely yours. Cookies tell us you returned to a specific web page on our site and help us track your preferences and transactional habits. Cookies recognize your password and help us personalize your experience at the site by permitting our computer server to "remember" who you are. By modifying your browser preferences you may chose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use those SpyTell Security Limited Partnership services that require registration in order to participate. Generally, we might use cookies to:
- Remind us of who you are. This cookie is set when you register or "Sign In" and is modified when you "Sign Out" of our Spy'N'Tell services.
- Estimate our audience size. Each browser accessing SpyTell Security Limited Partnership's website is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target advertisements based on user interests and behavior.
- Measure certain traffic patterns, which areas of SpyTell Security Limited Partnership you have visited, and those visiting patterns in the aggregate. We use this research to understand how our users' habits are similar or different from one another so we can make each new experience on the SpyTell Security Limited Partnership website a better one. We may use this information to better personalize the content, banners and promotions that you and other users may see on our site.
- SpyTell Security Limited Partnership might also collect IP addresses for system administration and to analyze aggregate information.
SpyTell Security Limited Partnership uses your personal information to operate the site, to provide you with products or services, to contact you about your account with SpyTell Security Limited Partnership, to respond to your inquiries or provide support and to personalize content from our site, which is delivered at your request. We may use your email address or other contact information to send you service notices, information about your account, or bulletins about changes to our website and policies stated there.
If you have given us permission, we may use your email address and other personally identifiable information to provide you with information about products and services we believe may be of interest to you.
We analyze non-personally identifiable information to change or improve the structure and content of our website. We may share this type of collected information with our partners, customers or other selected entities, but we do not disclose any personally identifiable information to third parties without your express permission.
How can I correct or remove personal information?
If your personally identifiable information changes or if you no longer want our service, you may correct, change or remove the personal information you have provided to us. Personally identifiable information we have collected and transferred to back-up or archival storage may, however, be retained indefinitely. You can correct or remove your personal information by sending an email to sales@spyntell.com. We do not provide postal mail or telephone support for changing account information.
What material will you send if I give my permission?
We believe that express consent is required prior to transmission of any published material to our customers. Before we use your email address to send you information concerning products or services we believe would interest you, we ask that you choose to receive them by "opting in" to inclusion on our email lists. You can communicate your desire to be added to our mailing list by sending email to sales@spyntell.com. Users who wish to stop receiving electronic newsletters or marketing materials may unsubscribe by following the appropriate link in the email, or by sending email to sales@spyntell.com with the word "remove" in the subject line.
Notification of Changes in Policy
We are committed to informing our customers and visitors of any changes to our website policies and practices as soon as is practical. While the core principles that guide our privacy practices are unlikely to change, it is likely that we will need to amend specific details in this Privacy Policy as our business and products evolve. If we decide to make material changes to this policy, we will provide advance notice by posting changes on our website 30 days prior to implementation.
What security precautions are in place to protect the loss, misuse or alteration of my information?
We take all reasonable steps to protect your personal information and use encryption technology to help ensure security at the site. While we strive to protect your personal information, SpyTell Security Limited Partnership cannot ensure or warrant the security of any information communicated to the site.
Questions, Comments, Concerns
If you have any questions or comments about our use of personal information, please contact us.